Professionals in any field must have a strong handle on the skills, expertise, and knowledge that their work requires. However, if you have top-notch training or razor-sharp insights, but you don’t speak cogently or treat others with respect, it’s difficult to develop smooth-running work relationships or persuade others to see the value you have to offer to a project or team. Therefore, it pays to develop the soft skills that enable you to function well in groups and teams formed at work or within other organizations.

In this video, Cengage Learning author Jeff Butterfield describes why he believes that, in order to truly be successful, students need to be taught the soft skills that enable them to communicate effectively and act in a manner that helps them build productive relationships with both co-workers and clients. As you watch the video, consider how you might incorporate instruction on oral or written communication skills into your group or team assignments.


How do you incorporate soft skills into your coursework? We’d love to hear from you! Share your ideas below.