Public libraries play an important role in their communities, and they take their roles seriously. Case in point: Aurora Public Library (Aurora) in Illinois, which is dedicated to “supporting lifelong learning and access to information, knowledge, and ideas.” That’s no small task. Fortunately, the Gale Virtual Reference Library (GVRL) is front and center in helping Aurora achieve its goals — offering patrons easy, quick access to informational resources covering the spectrum of subject areas, even when they’re not at the library.
In this success story, you’ll read about many of the benefits that GVRL provides to the library, including: a friendly interface and sophisticated, yet easy-to-use search features that allow patrons to find what they need quickly, and document translation features that help the library to serve a larger and more diverse community that includes non-English-speaking patrons, who can have reference materials translated into their primary language.
You’ll also see how Gale’s deposit collection program allows libraries to “test-drive” and track usage of specific collections for six months prior to purchasing them, enabling targeted and efficient use of budget dollars while improving patrons’ user experience.