Cengage Learning wanted to understand the experience of first time MindTap users to identify best practices and opportunities for future improvement. To achieve this, Cengage Learning recruited four instructors and twenty students to participate in a semester-long journaling project for the Fall 2014 who documented their experience with MindTap throughout the semester. Both students and instructors completed bi-monthly journals.
Instructors provided insights on how they and their students were using MindTap’s tools and assignments, as well as what differences they noticed with regard to student engagement. Students provided insights into how they were using MindTap and if they found it beneficial to their studies. The courses taught during this study were English, History, College Success, and Western Civilization.