Feedback, while being an important part of the learning process, is often misunderstood and poorly constructed. A common complaint of feedback by the receiver is that the sender or giver only focuses on the negative aspect of the performance without providing any positive comments. Also, the feedback process is intended to be interactive where the receiver can disagree, ask a question, repeat information for understanding, or otherwise talk back in the communication process, whereas it often is not.

This article is from the Accounting Instructors’ Report, an electronic journal that provides teaching tips and insights to those who teach accounting and other business courses.

Contributors:
Raymond J Elson, Langdale College of Business, Valdosta State University
Sanjay Gupta, PhD, Langdale College of Business, Valdosta State University

Read Formal and Informal Feedback Tools to Enhance the Student Learning Process.