Cy Keiffer, a computer instructor at Owens Community College, quickly became frustrated with guessing which students needed more of his time and attention to succeed in his Introduction to Computing course. Teaching the course with the printed textbooks was challenging, Keiffer said. Adding to Keiffer’s frustration was the fact that students were often unable to see exactly where they were erring when attempting to learn about the Microsoft Office suite of products. It meant Keiffer often spent too much time reinforcing course material some of his students had already mastered while not spending enough time on topics that still puzzled students.

Keiffer sought a digital solution that would not only take the guesswork out of identifying which students needed additional attention, but also create a richer learning environment with fewer redundancies and inefficiencies. He found exactly what he was in search of when Owens Community College switched to Cengage Learning’s SAM platform, a cloud-based interactive learning environment that helps students master Microsoft Office and computer concepts vital to academic and career success. Owens uses a master Blackboard shell and the same SAM assignments across all sections and instructors.

In the case study below, you’l read how Students in Keiffer’s course now complete both assignments and exams in SAM, which allows instructors unique insight regarding individual performance. You’ll also see how the use of SAM helps instructors identify which students need extra help, as well as what they could to to improve or revise their courses.

» Download the SAM case study.