communication

A Simple and Fun Approach to an Effective Class Communication

We are offering a simple and fun approach that can be easily applied by course instructors to provide effective feedback to students. We are inspired by online video games to come up with this approach. Read More…


Innovative Verbal Communication Workshop: First Year of Employment

Communication is a central competency that all accounting professionals should possess. According the AICPA, “individuals entering the accounting profession should have the skills necessary to give and exchange information within a meaningful context and with appropriate delivery.”1 This workshop is a unique approach to exposing students to verbal communication challenges in their first year of employment while giving them feedback on their own verbal communication skills. The workshop involves four role-playing scenarios and can be implemented in senior-level accounting classes, graduate-level classes, or accounting club meetings. Read More…


Steps for Giving Effective Feedback to Colleagues

You’re likely used to providing feedback to your students after they’ve completed an assignment or examination. But at times, in the name of improved departmental relationships or on-the-job performance, you may need to discuss a situation or pattern of behavior with a co-worker. Depending on your relationship with the person, this can be a challenging and sensitive endeavor. These tips, adapted from suggestions provided in Richard L. Daft and Dorothy Marcic’s Building Management Skills: An Action-First Approach, can help you provide effective feedback to mentees, direct reports—and perhaps colleagues—in a clear, cogent, and respectful manner.

Tips for providing effective feedback

When you’re providing Read More…


When NOT to Use E-Mail

Though e-mail is certainly convenient, and it can be used to communicate in a professional manner, it has its limitations. In certain situations, a polished letter or personalized, handwritten note may be more appropriate and could, in fact, support your overall goal of communicating courtesy to others. Given that we’re so used to dashing off a quick e-mail, you may on occasion wonder if it actually is the most effective and professional means of sending your message to others… or, if you should take the time to send a more formal note or letter. If this is true for you, Read More…


Presentations with Maximum Impact: Helping Students Succeed

The twenty-first century accounting professional desperately needs strong communication skills. The AICPA lists communication as one of the required personal competencies in its Core Competency Framework. College recruiters cite communication skills as one of the most desirable qualities of new hires. Communication encompasses a wide range of interactions from face-to-face and phone conversations, electronic messages, written documents, and formal presentations. This article addresses formal presentations. Accounting faculty members have long recognized that preparing students for the profession included emphasis on giving effective presentations. Students in most accounting programs present multiple times before graduation, both individually and in teams. This Read More…


Activity: Seeking Out Our Commonalities

As we navigate the various situations that life brings to us, we can learn how to respect others’ differing perspectives, opinions, and experiences. But, it also helps to identify our commonalities and recognize the similarities that enable us to work together towards reaching our goals. The college environment provides a special opportunity to develop these new connections and expand our perspectives on the world around us. If you’re hoping to help students build and discover points of commonality with their classmates, try the exercise “25 Things We Have in Common,” which appears in Dr. Constance Staley’s FOCUS on College Success, Fourth Edition. By Read More…


Teaching in a Culturally Diverse Setting

Guest Contributor: Britt Andreatta, MA, Ph.D. Teaching in a culturally diverse setting is both an honor and an important responsibility. You have the opportunity to provide college students with crucial experiences and that will make them better citizens for a lifetime. While your students may represent a wide range of demographics, they may not come from a community or school that is diverse in the same ways that your campus is. This means you should approach everyone as an eager learner who could benefit from some pointers. You also need to stand firmly in your role as facilitator, Read More…


Problem-Solving in Teams: Secrets of Success

You or your students may be placed on a team tasked with resolving a particular issue or addressing a particular challenge. Or, your existing teams may, on occasion, need to come up with a solution to a problem that arises on the course towards completing a project. For this reason, knowing how to solve problems as a team plays an important role in reaching a successful solution. In her book Communicating for Results: A Guide for Business and the Professions, Tenth Edition, Cheryl Hamilton describes eight key behaviors that enable teams to successfully collaborate on solutions to Read More…


Collaboration Tools that Really Work

Given a choice, many people prefer in-person group and team meetings. After all, when you’re meeting in person, you can observe others’ facial expressions and gestures, hear the tone of their voices, and see just how much attention each person is paying to the topic at hand. However, it’s not always possible to get all the members of a team in one room together. For example, many college classes meet entirely online; if group work assignments are part of the coursework, then it stands to reason that face-to-face meetings would be difficult, if not impossible, to coordinate. Thankfully, online students Read More…


How to Set Up and Run a Blog

A blog offers you the opportunity to share your voice with an online community—as broad as your circle of closest friends and colleagues, or as wide as anyone with Internet access. Best of all, it costs very little to nothing: many of the most popular blog-hosting sites are free, and you can post and publish your thoughts as frequently as you’d like. However, as with many things, it may be simple to start a blog, but it takes some knowledge and practice to do it well. Below, we’ve shared some insights from Mary Ellen Guffey and Dana Loewy’s Essentials Read More…