Guest Contributor: Rich Floersch, EVP Global HR, McDonald’s Corporation.

At McDonald’s our brand and story are both intricately connected around the value of service.

At the same time, it’s become clear that in the quest to recruit, develop and retain the best talent, we need to expand our service and support of our employees. Our broad commitment to serve employees through education and training is showcased in programs such as Hamburger University, which was founded in 1961 to provide a unique management curriculum now taught in 28 languages; a range of scholarships; college partnerships; and most recently a series of education and training programs under the flagship Archways to Opportunity.

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